Program settings reference

Where to find it

Open the program from Programs and click Settings. Editing, pausing, resuming, and opening or closing applications need the Owner, Admin, or Manager role; a Viewer gets a permission error. Changes take effect when you click Save changes; the button stays disabled until something has changed. Saving does not change the program's status.

A program still in Draft also shows Edit & activate on its page. That reopens the creation wizard; its Save & activate button sets the program Active and opens applications. The same wizard URL works for a live program, where it shows a single Save changes button and leaves the status alone. Use Settings for everything else.

Program status

A program holds one of four status values.

Status	What it means today
Draft	Public page and apply URL return not found. Applications are closed. The program page shows "Not yet visible to advocates" and Edit & activate
Active	Public page is live. New applications are accepted while applications are open. Advocates can submit posts
Paused	No new applications, invite code or not, and no new submissions. The public page still renders with "Not currently accepting applications", the apply URL shows the same card, and the program disappears from advocates' post-submission picker
Closed	Public page and apply URL return not found. No new applications or submissions. Permanent

Below the status is the applications value, Open or Closed. When closed, the public page shows "Not currently accepting applications" in place of the apply button, the apply URL shows the same card, and the application API refuses new applicants, invite codes included. Existing advocates keep submitting while the program is Active.

Pause shows while the program is Active and Resume while it is Paused. Pausing leaves the applications value as it was. Close applications and Open applications toggle the applications value on their own and are disabled once the program is Closed.

Close program permanently is the last control in this section. It asks you to confirm, then sets the status to Closed and forces applications closed. This cannot be undone; there is no reopen and the button disappears. Closing does not cancel work in flight: approved earnings still pay out on the next payout run, and pending submissions and applications remain reviewable. See Open, pause, and close a program.

Brand template

Shown only when your workspace has brand templates. Pick one to style the public program page, or none for the Kindling default.

Hero content overrides

Shown only when a brand template is selected. Blank fields fall back to the template's defaults; if the template has none, the headline falls back to the program name, the subheadline to "by ", and the button to "Apply Now".

Field	Limit
Headline	200 characters
Subheadline	500 characters
CTA button text	50 characters

Basic information

Field	Accepted values	Controls
Program name	3 to 100 characters	How the program appears everywhere
Program URL	Read-only. Cannot be changed after creation	The public page at `app.kindlinghq.com/p/slug`
Description	Up to 500 characters, markdown	Summary on the public program page

Content guidelines

Field	Accepted values	Controls
Guidelines	50 to 5,000 characters, required, markdown	The terms advocates accept on applying, and your basis for review
Example post URL	Valid URL, optional	Linked from the public program page as a reference

Platforms and rules

Field	Accepted values	Controls
Allowed platforms	One or more of LinkedIn, Twitter / X, Instagram, TikTok, YouTube	Which platforms a submission can come from. Enforced when an advocate submits
Min days between posts	1 to 90, whole days	Enforced when an advocate submits, measured from their last submission to this program that was not rejected. They are told how many days remain
Post retention (days)	7 to 365, whole days	Shown to advocates on the public page as "Keep posts for N days". Not checked automatically

Payment configuration

Field	Accepted values	Controls
CPM rate ($)	Above $0, up to $100	Pay per 1,000 reported impressions
Max payout per post ($)	Above $0, up to $10,000	Ceiling on any one post. Enforced at approval
Monthly advocate cap ($)	Above $0, up to $50,000	Ceiling on what one advocate earns from this program in the calendar month a post was submitted in. Enforced at approval; a post over the cap is approved with nothing owed

Below these fields the page states the payout schedule: approved rewards are paid on the 1st and 15th of each month. There is no per-program schedule or threshold.

Field	Accepted values	Controls
Reward types	At least one of Cash, Gift card, Charity donation, Company-defined reward	What an advocate can choose to be paid in when they apply
Charity minimum per approved post ($)	$5 to $10,000. Shown when Charity donation is enabled	Your max payout per post must be at least this figure; saving fails otherwise. A charity post approved below it is raised to it
Company-defined catalog	Shown when Company-defined reward is enabled	The named perks you fulfill yourself. Each redemption carries a flat $25 platform fee

What determines a payment

At approval: reported impressions ÷ 1,000 × CPM rate, capped at the max payout per post, then capped at what remains of the advocate's monthly cap for the month the post was submitted in. If the advocate chose a charity reward, the result is raised to the charity minimum. The values in effect at the moment of approval are the ones used, so a rate change applies to every approval after it and to nothing before it.

The estimate attached to a pending submission runs the same calculation when the advocate submits. It differs from the approved amount only if the program's settings changed in between, or other approvals in the same month moved the advocate's monthly total. The approved amount is the one that pays.

Questions about a setting: support@kindlinghq.com.